What does a fit look like on a Tuesday?
The owner is tired of being pulled to the window. The manager can point at the phones, the line, or the no-shows without a slide. Staff want a rule more than they want another meeting. You can name a lead who will keep a five-day tally honest. You are not asking PXC to hire, bill, or configure software.
Specialty pages below are not different prices. They are different Tuesdays. Urgent care is surge and walk-in. Primary care is refills and recall. Orthopedic and spine is MSK intake and spine practice operations. Jennifer has had six back surgeries, and she uses that patient view there. More than one location is the same three rules taught twice, from $3,000 for the extra site.
Who should read which role page?
Owners who are still the fix-it person. Managers who need the owner to see the count. Bring both to the call if you can. The ten dominoes are the shared vocabulary so you are not describing the same mess in two private languages.
Who we help
Cut urgent care wait times at the front desk
Cut urgent care wait times at the front desk
Who we help
Messages and refill requests in a family practice
Messages and refill requests in a family practice
Who we help
MSK intake and spine practice operations
MSK intake and spine practice operations
Who we help
Help for practices with more than one location
Help for practices with more than one location
Who we help
Systemize the front desk so it runs without you
Systemize the front desk so it runs without you
Who we help
Why the practice manager is stuck on the front desk
Why the practice manager is stuck on the front desk
Questions people ask
What if we have one provider?
You can still be a fit if the owner will do the manager hours. The sweet spot is larger because a solo desk often has no backup. Say so on the call. A too-small team is a reason to scope carefully, not an automatic no.
What if we are owned by a group?
Private-equity groups and health systems are a poor fit. PXC works with the people who can change the front desk rule this month. If a committee three states away has to approve a script, the Reset will stall.