Patient eXperience Consulting (PXC) is headquartered and based in Bradenton, FL. Jennifer Radu fixes the front desk at independent medical practices. All work is virtual nationwide. Service areas: Bradenton, Manatee County, Sarasota, Lakewood Ranch, Tampa Bay, Florida, and nationwide.
Who is PXC?
Jennifer N. Radu founded the firm after 21 years of running medical practices, including 12 urgent care clinics across 4 counties at once. She is a former teacher. She has had six back surgeries, so the wait at the window is not only an operator's story. She holds a C.P.P.M. certificate, an AI Hero certificate, and healthcare consulting course certificates. Those are named because they are real. Issuer links are not printed here unless a verification page is confirmed.
There is no LLC line on this site because the firm is not described that way. No street address is published. PXC is headquartered and based in Bradenton, FL, and all work is virtual nationwide. The phone is (941) 239-2309. The email is admin@patientexperienceconsulting.com.
How does the work run?
Pinpoint, eXecute, Compound. Pinpoint is the Practice Audit. eXecute is the 90-Day Medical Front Desk Reset of three signed problems. Compound is the stage after, not a price. Read why PXC if you are comparing this with a firm that leaves a deck. Prices live on one page.
PXC does not collect patient information, does not configure EHR or phone systems, does not do billing or hiring, and does not promise results.
Questions people ask
Is PXC a big firm?
No. Jennifer N. Radu is the CEO and founding consultant. The site does not invent a headcount, a client count, or an award list.
Why the front desk first?
Because phones, check-in, the schedule, and no-shows are what patients feel before they see a clinician. Tools and AI sit on top of that, or they copy the mess.