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Free 5-minute front desk screener

The free screener asks which front desk problems are true on an ordinary week. It points at the matching dominoes. It does not count your calls, watch the desk, or sign a Top 3. That is the Practice Audit. Use this when you are not sure where to start.

What does the score mean?

A checked line means that problem showed up in a normal week, in your words. The readout names up to three matching dominoes and the rule PXC uses for each one. It does not say how much money you are losing. It does not rank you against other practices. PXC does not publish comparison scores.

If nothing is checked, that is a result too. It means this short list did not catch a fire. It still is not a clean bill of health. The only measured look is the Practice Audit.

Where should the result send you?

Operations first is the usual path: screener, then Practice Audit, then the 90-Day Medical Front Desk Reset if you want the three signed problems fixed. If the desk is already steady and the question is software, go to the AI Audit or the AI-readiness checklist. The comparison page spells out that choice. Other free tools live on the free tools hub.

What the screener will not do

It will not credit $1,500 toward anything. It will not book your call by itself. It will not ask your staff to change a script today. Those steps are a conversation, then an audit, then a signed list.

How is this different from a quiz you forward to staff?

It is not a personality test and it is not a score you post. Ten lines, checked or not, matched to the domino names PXC uses everywhere else on the site. Forwarding it to five people and averaging their clicks will not help. One owner and one manager should answer for a normal week, then compare notes if they disagree. Disagreement is a finding. It means the desk does not share a picture yet.

Bring the checked lines to a free call if you want them turned into a real tally. Leave them in the drawer if you only wanted a vocabulary. Both are allowed.

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Questions people ask

Is the screener the same as the domino scorecard?

No. The screener is a short yes-or-no pass across the ten problems, meant to pick a starting point. The scorecard asks you to score each domino yourself. Neither one replaces the Practice Audit.

What should I do with the result?

If phones, check-in, scheduling, no-shows, or the team are the loud problem, book a call about the Practice Audit. If the desk already runs and you want to know where AI would help, use the AI-readiness checklist and look at the AI Audit.

Will you store patient names?

No. Do not type patient names, dates of birth, record numbers, phone numbers, or screenshots. The preview form is not connected to a CRM. Nothing is emailed or stored from this page until a real form is turned on.